Stop answering the same question twice.
Every answer your best people give gets saved for the next guy. They talk through the fix right where they are; KeptLabs writes it up, files it under the right equipment or place, and answers the next person who asks.
“…if line 2 trips on start-up, check the low-air switch on the back panel before you call anyone.”
Maintenance lead · 28 yrs
The same questions come up every week. Only a few people know the answers.
587,000
openings a year in construction and extraction jobs, 2025 to 2035.
Source: U.S. Bureau of Labor Statistics, construction and extraction569,000
openings a year in installation, maintenance and repair jobs, 2025 to 2035.
Source: U.S. Bureau of Labor Statistics, installation, maintenance and repairExperts stuck answering
Your best people spend the day answering the same questions instead of doing the work.
Fixes found twice
The fix someone found last year gets found again, the slow way: scrap, callbacks and downtime.
Talk for a minute.
Answered for good.
Record
Hit record and talk through the fix, right at the machine or on site. Add a photo if it helps.
Ask
Anyone asks in plain words. KeptLabs answers from your team's notes and shows which notes it used.
Ask the team
No note covers it? The question goes to the person who knows. They answer by voice, and it's saved for next time.
Keep it right
Experts check notes or flag the ones that are out of date. Answers use checked notes first.
Every fix your team has ever found. One search away.
Chatter on 17-4 finish pass
2:14Shorten the stickout first. Then drop the RPM about fifteen percent and keep the feed up. A light pass on 17-4 rubs instead of cutting…
ProblemMaterial · 17-4 PHLocation · Mill 3R. MartinezWhich endmill for stainless finishing
1:31The variable-pitch four-flutes in drawer six are the ones for 17-4 and 316. The standard ones will sing on a finish pass…
SolutionTool · EndmillD. OkaforWarm up Mill 3 before tight-tolerance work
0:48Run the twenty-minute warm-up program first, or the first few parts walk a couple tenths in Z…
WarningLocation · Mill 3S. Chen
The original voice, kept
Answers link back to the notes they came from, so you can hear it from the person who actually knows.
Private to your company
Only your company sees your knowledge base. Admins decide who gets in.
Search-only login
Give the office, quality and new hires one shared login to find answers, without asking them to record.
Runs on a phone
Works in a phone's browser. Add it to the home screen to record with no signal.
Equipment and place pages
Every machine, unit or site gets a page and a QR sticker. Scan it to see its notes or record one.
Photos that get read
Add photos to a note. KeptLabs reads the labels and text in them, so they show up in search.
Handover before someone leaves
When someone is retiring, list what they know and have them record it, one item at a time.
Training lists for new hires
Put the notes a new hire needs in order and see who has gone through them.
English or Spanish
Each person picks English or Spanish. Notes, search and answers come in their language.
Records with no signal
Add it to a phone's home screen and record in a basement or out on a site. It uploads when you're back online.
Owner dashboard and Monday email
See how many questions got answered from notes, how much only one person knows, and what nobody has answered yet.
A printable sheet
Print a page for any machine or place with its checked notes and a QR code back to the latest.
Built for the veteran.
Built for the new hire.
Twenty years on the job. Tired of answering the same question.
Talks for a minute instead of explaining it again. No typing, no forms, no new system to learn.
- No typing
- No forms
- One minute
Week two. Something's not working.
Asks KeptLabs first and gets the answer the veteran gave, with the note to back it up. In English or Spanish.
- Plain-words questions
- Answers with sources
- English or Spanish
Built for the trades.
Making things
Machine shops & fabrication · Manufacturing
Keeping sites running
Plant & industrial maintenance · Facilities maintenance · Mining
Field trades
Construction · HVAC & refrigeration · Electrical · Plumbing · Gas piping · Field service
Energy & utilities
Utilities · Energy & renewables · Oil & gas / pipelines
Your experienced people record short voice notes about how the work really gets done. KeptLabs writes each one up and files it under the right equipment or place. Anyone on the team can then search the notes, or ask a question and get an answer from them, with the notes it used.
No. They press record and talk. KeptLabs does the writing, tagging and filing.
Anywhere from 60 seconds to 5 minutes. Most fixes fit comfortably in about a minute.
Ask says so, and you can send the question to the teammate who knows. They answer by voice or typing, and the answer is saved as a note for next time. If they haven't answered in 2 working days, they get one reminder.
Recording does. Add KeptLabs to the phone's home screen, record anywhere, and the note uploads when the phone is back online. Searching and asking need a connection.
Yes. Each person picks English or Spanish. Notes, search and answers show in their language, and the original words are kept. The app's menus are in English for now.
Only people in your company. Admins invite the team, and a shared search-only login lets office staff or new hires find answers without recording.
Pricing is based on the size of your team. See the pricing page, or book a demo and we'll give you a straight number.
Keep what your best people know.
Book a 15-minute demo. We'll walk through KeptLabs with examples from your work and give you a straight answer on pricing.