Your senior fitter knows every sound that crusher makes. Keep what they know.
When a senior fitter retires, what they knew usually goes with them.
47%
of U.S. workers have had to train themselves because a retiring coworker's knowledge wasn't passed on.
Source: The Harris Poll for Express Employment Professionals, 2021, 2,002 U.S. workers92%
of organizations don't consistently capture knowledge from employees about to retire.
Source: APQC, 2025, survey of 1,000 professionalsThe stuff that never makes it into the shift handover.
Pre-start checks
What to look at on each haul truck and loader before the shift, and the things that got missed before.
Crusher & conveyor fixes
Clearing a blocked crusher safely, the conveyor that tracks off in the wet, the chute that hangs up.
Machine quirks
The truck that runs hot on the long ramp, the loader with the touchy transmission.
Pit conditions
Where the haul road goes soft after rain, the bench to stay away from, the turnaround that's too tight.
Safety steps
Isolation points, the order to lock out a conveyor, and what NOT to do.
Parts & who to call
Which wear parts fit, what's on the shelf, and the vendor tech for each machine.
Ask it like you'd ask the shift supervisor.
- Record at the machine or in the workshop from a phone's browser. Nothing to install.
- Each note is transcribed and filed under the equipment and the site it's about.
- Scan the QR sticker on a truck, a crusher or a conveyor to see its notes or record a new one.
- Notes are tagged with the problem, cause, fix, parts, tools and warnings.
- No signal in the pit? In the installed app, notes wait on the phone and upload when you're back online.
- Anyone on the team searches in plain words or asks a question, and gets the answer from your notes along with the notes it used.
Haul truck 12 · North pit
“Haul truck 12. On the pre-start, look at the hoses behind the left front wheel, they rub on the frame and we've had two blow there. If it runs hot on the long ramp out of the North pit, check the radiator for mud before you call it in. Blow it out from the fan side.”
Example for illustration, not a real customer's note.
Keep what your best crews know.
Book a 15-minute demo. We'll show you KeptLabs with mining examples and give you a straight quote for your team.