For facilities maintenance

Your building engineer knows where every shutoff is. Keep what they know.

KeptLabs turns 60-second voice notes from your facilities team into answers anyone covering a building can search. Built for facilities managers, building engineers and maintenance techs.
Pricing
The numbers

When a building engineer retires, what they knew usually goes with them.

Most of it was never written down, so the next person learns it the hard way.

47%

of U.S. workers have had to train themselves because a retiring coworker's knowledge wasn't passed on.

Source: The Harris Poll for Express Employment Professionals, 2021, 2,002 U.S. workers

92%

of organizations don't consistently capture knowledge from employees about to retire.

Source: APQC, 2025, survey of 1,000 professionals
What it captures

The stuff that never made it into the as-builts.

The drawings are out of date and the manuals are in a box somewhere. What your team knows about each building is not written down.

Resets

The fire panel reset after a test, the air handler that has to be restarted in the right order, the boiler that locks out.

Where things are

Shutoffs, electrical panels, roof hatches, the cleanout behind the ceiling tile.

Building quirks

The zone that's always too hot, the door that doesn't latch, the pump that air-locks after a shutdown.

Vendors

Who services the elevator, who to call for the controls, who answers in the middle of the night.

Seasonal changeovers

Switching between heating and cooling, draining lines before a freeze, the steps nobody remembers from last year.

Occupant specifics

Which tenant needs notice before a shutdown, the server room that can't lose cooling.

In the building

Ask it like you'd ask the building engineer.

  • Record in the mechanical room or on the roof from a phone's browser. Nothing to install.
  • Each note is transcribed and filed under the equipment and the building it's about.
  • Scan the QR sticker on an air handler, a panel or a mechanical room door to see its notes or record a new one.
  • Notes are tagged with the problem, cause, fix, parts, tools and warnings.
  • No signal in the basement? In the installed app, notes wait on the phone and upload when you're back online.
  • Anyone on the team searches in plain words or asks a question, and gets the answer from your notes along with the notes it used.
Example voice note0:40

AHU-2 · Building C

“Building C, resetting the fire panel after the quarterly test. Call the monitoring company before you start. Silence first, then reset at the panel in the lobby closet. AHU-2 won't come back on its own after an alarm, you have to restart it from the controls screen, or the third floor has no air by the afternoon.”

Problem: AHU-2 stays off after an alarmFix: restart it from the controlsWarning: call monitoring first

Example for illustration, not a real customer's note.

Start here

Keep what your building engineers know.

Book a 15-minute demo. We'll show you KeptLabs with facilities examples and give you a straight quote for your team.

How it works